Shipping
Orders May Take From 12 To 36 Hours To Process.
International shipping is handled by International Express Mail Service Company ,within 5-7 business days delivery usually.
All orders will be insured for the full purchase amount, and can be tracked at the Express Mail Service website.
We
are a professional online dealer and cooperate with expressing
long-term,shipping order and delivering right to your door.Please make
sure you are at home when the packages will be arrived.
After placing orders,please email us get the tracking number,and you also can track your order online.
Return & Replace Policy
Your
satisfaction is what we strive for. We offer a comprehensive return
policy to you. Before you want to return goods, first please contact us
to discuss the problem you are having. Most of the time we can solve the
problem by giving technical support and you neednt to send anything
back. If there are irremediable defects with the goods, you can return
them back to us for repair or replacement under our twelve months
warranty.
Repair
In 1 year (from the date products were
received), if you find the products with quality problems (Non-human
factors or non-resistant external damage), it can be returned and
repaired. You need to send back to us the products in original package
(you will pay the shipping fees). When we receive the products sent back
intactly, we will repair it and ship them back to you again. We will
pay the shipping fees for the repaired products that we ship to you. Or
you can also find your local repairing place nearby and fix the faulty
items, then a copy of the receipt for repairing cost is requested to
send to us and we will pay the cost after check it. (Note: It is our
quality-control professional that give a final judgement on whether the
quality problems are caused by personal factors or non-resistent
external damage through the faulty item pictures you send to us. The
repairing cost should not be reimbursed by us if its quality problems
are caused be human factors or avoidable damage.)
Replacement
Non-quality Problems
In
30 days (from the date products were received), if you find the
products you choose are not satisfying you in terms of color or size, it
can be returned and replaced under the following condition. You need to
send back to us the products in original package (you will pay the
shipping fees). The products should have not been used (except tryout).
When we receive the products sent back intactly, we will replace it with
new ones and ship them back to you. The shipping fees for the replaced
products that we ship to you should also be charged of you. Before
sending the items for replacement, please transfer,the supplymentary
shipping cost for turning back the replaced items from us first. As soon
as the payment completed, will we replace the items sent from you.
Quality Problems
In
30 days (from the date products were received), if you find the
products with quality problems (Non-human factors or non-resistant
external damage), it can be returned and replaced. You need to send back
to us the products in original package (you will pay the shipping
fees). When we receive the products sent back intactly, we will replace
it with new ones and ship them back to you again. We will pay the
shipping fees for the replaced products that we ship to you. (Note: It
is our quality-control professional that give a final judgement on
whether the quality problems are caused by personal factors or
non-resistent external damage. The purchased products will not be
repaired, replaced nor returned for free if its quality problems are
caused be human factors or avoidable damage.)
Return and partial refund
Our website cannot give a partial refund for non-quality problems such as:
The product does not look like the ones in your picture.
The product is not what I'd imagine it to be.
I am not satisfied with this product.
In
7 days (from the date products were received), if you request returning
the purchased items because of the reasons above, you need to send back
to us the products in original package (you will pay the shipping
fees). When we receive the products sent back intactly, besides the
shipping fees, we will also deduct a certain amount of handling fee
based on your order total amount(its deducted by the bank) and give you a
partial refund.
Shipping & Returns |